On-Line Technical Support

Having Trouble Logging Into Postini Spam Filter

If you are having trouble logging into JVLNET's Spam and Virus Control Panel, your browser is probably caching information pointing to our old system at Postini. Postini upgraded our system on 8/31/2009 so if you've been having this problem since then, follow these instructions to fix it.

Start Internet Explorer and click on Tools and then click on Internet Options.

You will see the window below. Click on the Settings button in the Browsing history section.

This will bring up another window seen below. Click on the View Files button.

In the next window that pops up, seen below, click on the Search button.

This will open a panel on the right side of the windows. Click on All files and folders.

Enter login.postini.com and click search as seen below.

The search will take a few minutes and should find a file similar to the one below. Highlight the file and press the delete key.

A warning will pop up asking you if you are sure. Click Yes. You should now be able to successfully login to JVLNET's Spam and Virus Control Panel.



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