JVLNet users have been receiving e-mails claiming to be from our customer service department. These e-mails are not legitimate. We would never ask you for
your username and password via e-mail. This is a phishing attempt and should be ignored. Please delete the e-mails and any future e-mails of this type. If you responded to the e-mail with your username and password, please let us know immediately as we will have to change your password to prevent unauthorized access to your account.